20 Nov 2019

Introducing: Tendo

By Will Spurr

A skills passport for frontline workers

 

Employers are always looking for reliable talent that shows a willingness to learn and grow on the job. Equally, frontline workers – such as cleaners, waiters or agricultural workers – rarely plan to remain at an entry-level forever, and thus seek opportunities to develop their skillsets. Whilst tracking and communicating career development is easy in the knowledge economy, frontline workers lack an equivalent toolkit to reliably catalogue and communicate their skills development. As such, they often find it difficult to advance their careers, adapt their roles and gain recognition for their capabilities. Global staffing agency Adecco argue that the problem isn’t a willingness for companies to provide skills development, but that workers don’t have ownership of this information, and thus can’t see themselves as ‘a user of their company’. That is to say, in a relationship where they support the company’s development, and the company supports their development. 

 

an app that provides reliable data on the personal and professional development of frontline workers, effectively a ‘LinkedIn for blue-collar jobs’.

 

To align the employee’s long-term interests with those of the business, Will Ross created Tendo. It’s an app that provides reliable data on the personal and professional development of frontline workers, effectively a ‘LinkedIn for blue-collar jobs’. Employees, such as baristas and kitchen staff, can create an account, log their hours and report the skills that they have developed. Information can be inputted by either the employer or the employee and requires verification by a manager. By owning their data, employees gain formal recognition for their work and at the same time have more visibility on their skills and responsibilities.

Tendo is currently piloting with several coffee shops as a means of rigorously testing the product and indicate actionable ways to improve workforce resilience. The next big steps for Tendo are to grow the client base by using training providers, successful pilot companies and Tendo-users as product advocates. 

Check out the video below to find out more about Tendo. You can also view their website, follow them on Twitter, or email Will directly.